Innovation Games: Roll Out by Infection at Rackspace

Innovation Games: Roll OUt by Infection at Rackspace

Tony Wolf works as an Agile Coach, Trainer and Evangelist at Rackspace, a Hosting and Open Source Cloud Software Company based in San Antonio, Texas. He is also an Innovation Games Certified Collaboration Architect and serves as the unofficial point of contact within Rackspace for all things Innovation Games-related and can usually be found going from conference room to conference room with a large box of markers and cards for running various games. Tony was the point man for the Rackspace Cloud’s agile transformation lead initially by Luke Hohmann and his “other” company, Enthiosys. Since then, Tony has helped bring Luke back for four separate Innovation Games classes for various parts of Rackspace and is involved in an effort to develop a “Racktivity Room” – a dedicated room for Serious Game play.

We often talk about rolling out programs. Whether the programs are Agile Transformations, Business Process Re-engineering, the various activities of “Change Agents” or even Innovation Games®. However, we do not often discuss exactly what this means. What works? What doesn’t? How does one go about encouraging or implementing a culture of innovation through gaming in a large organization?

This talk presents a case study of a company doing just that. Tony talks about how Innovation Games were introduced and permeated through Rackspace: from the first introduction through the current effort to build a “Racktivity Room”, a dedicated conference room for Serious Gameplay. Tony reviews the initiatives that were taken, what worked, what didn’t, where we are today, and where we are going tomorrow.

Watch Tony Wolf’s session here.

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Kaiser Permanente’s Leading Innovation Game

Kaiser Permanente’s Leading Innovation Game

Deanna Konrath is an Innovation Design Manager based at the Sidney R. Garfield Healthcare Innovation Center with the Innovation and Advanced Technology team at Kaiser Permanente. In this session Deanna asks: Why is it so hard to innovate? How might we make the journey easier for innovators? And so began our journey to create an immersive experience for 75 leaders and innovators to explore this dilemma, while attending Kaiser Permanente’s annual Innovation Retreat in 2011. After following the innovation lifecycle to ideate, prototype and field test our concept in less than six months, we landed on the unexpected. By developing a game, we changed how teams could learn and discuss what it really takes to innovate. Leading Innovation is an immersive experience designed to help leaders and innovators better understand and plan for challenges they might face. We continue to spread and gather stories of how the game is being utilized in a variety of ways. In this interactive session participants learn how we are using this game in different ways and get some real game play experience.

Watch Deanna Konrath’s session here.

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The Social IT Game: Myers-Briggs for IT Organizations

The Social IT Game: Myers-Briggs for IT Organizations

Kevin Parker, Serena Software’s VP and Chief Evangelist, spoke at the Innovation Games Summit about how Serena Software is using Serena Software’s Social IT Game. The game is powered by Knowsy, and is an iPad-based 90-minute workshop that uses gamification to reveal cross-functional priorities within enterprise IT organizations. These revelations allow IT leadership teams to move forward with a new clarity about how common challenges are prioritized across the organization. In one recent game with a large retail chain, the entire IT management team had uniform consensus that Delivering Measurable Value to the Business was everyone’s number one priority. But there was clear division between the DEV and the OPS communities over the relative importance of More Rigorous Controls versus More Timely Execution in the release management process. And from this an informative debate ensued. Find out what Serena has learned about their target market, and how the company is using the Social IT Game powered by Knowsy to create dialogue, solutions and revenue.

Watch Kevin Parker’s The Social IT Game: Myers-Briggs for IT Organizations.

 

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Marketing and Strategy workshop: Certified Innovation Games® for Customer Understanding

Marketing and Strategy workshop: Certified Innovation Games® for Customer Understanding

This two-day interactive workshop will teach you how to apply the same serious games that Google, Adobe, SAP, HP, Qualcomm, Cisco, Reed Elsevier, Yahoo! and many more Fortune 1000 companies use to build breakthrough products & services. These games enable you to work directly with your customers, eliciting unique insight into what they truly want from your product or service.

This training is indispensable for individuals who want to UNDERSTAND HOW TO USE SERIOUS GAMES FOR BUSINESS to communicate directly with customers, or with internal teams. In addition, upon completion of the certification course you will be designated an Innovation Games® Certified Collaboration Architect (CCA).

Class runs from 8 to 17 each day. Breakfast and Lunch provided both days.

Date: 22-23 May 2013
Timing: 8:00 AM – 5:30 PM
Location: Stockholm, Sweden
Venue: Exact Venue to be Announced Shortly
Register: http://igcertm2013-igwebsite.eventbrite.com

 

 

 

 

 


Berlin: Marketing and Strategy workshop: Certified Innovation Games® for Customer Understanding

Berlin: Marketing and Strategy workshop: Certified Innovation Games® for Customer Understanding

This two-day interactive workshop will teach you how to apply the same serious games that Google, Adobe, SAP, HP, Qualcomm, Cisco, Reed Elsevier, Yahoo! and many more Fortune 1000 companies use to build breakthrough products & services. These games enable you to work directly with your customers, eliciting unique insight into what they truly want from your product or service.

This training is indispensable for individuals who want to UNDERSTAND HOW TO USE SERIOUS GAMES FOR BUSINESS to communicate directly with customers, or with internal teams. In addition, upon completion of the certification course you will be designated an Innovation Games® Certified Collaboration Architect (CCA).

Class runs from 8 to 17 each day. Breakfast and Lunch provided both days.

Class details

Date: 17-18 April 2013
Timing: 8:00 AM – 5:30 PM
Location: Berlin
Venue: Exact Venue to be Announced Shortly
Register: http://www.amiando.com/IG_Berlin_Apr2013.html


Meaningful Games–Michigan to France

Meaningful Games–Michigan to France

The best part of putting together this newsletter each month is seeing how Innovation Games® are being put to work around the globe, in every industry imaginable. This month we have posts from conferences and meetups in the US and Europe, revealing how Innovation Gamers are putting Budget GamesSpeed BoatRemember the Future and more to work! 

Meaningful Play
Innovation Games Qualified Instructor Andy Simon joined

 Andy Simon
Andy Simon

Every Voice Engaged Ambassador Steve Dodds and Michigan State’s Carrie Heeter to discuss Every Voice Engaged Great Neighborhoods program at the Meaningful Play Conference at Michigan State this fall. The Great Neighborhoods program was designed by Innovation Games’s not-for-profit spin-off, Every Voice Engaged, to help local governments support community and neighborhood growth through the use of serious games. Read Andy’s blog post, and check out Every Voice Engaged for more details on Innovation Games is doing good works.

Buy a Feature — en Francais
There’s no doubt that Innovation Games have take France

Agileplayground.org
Buy a Feature in Paris

by storm, and we couldn’t be more thrilled. (After all, I actually get to put my seven years of French classes to work.) Case in point, the recent Agile Playground event in Paris that featured Buy a Feature as one of two games participants played. Nathaniel Richand, aided by Audrey Pedro and Yannick Grenzinger facilitated the game. The subject was an e-learning platform and the participants–as always–had to collaborate to “purchase” the best possible features. Read more (in French, of course) here.

Speed Boat + Remember the Future
Our friends at ValTech have been using Innovation Games
Valtech Open Space
Speed Boat at Valtech

to great affect in their work. Case in point, this post by Valtech Trainer and Agile Coach Jean Claude Grosjean, entitled “Speed Boat + Remember the Future + Open Space = the Road to Joy“. Jean Claude details how ValTech’s team used both games in an internal standup to define ValTech’s vision of success and how they will get there. Onward!

 

Software Powered Through Collaborative Play
InfoQ just published the video of Luke Hohmann’s keynote at SDEC 2012 in Winnipeg last October. Luke’s talk centers around his favorite topic, how games power innovation.

Don’t Miss the Early Bird!

Don’t Miss the Early Bird!

Limited spots available; ends December 13, 2012.

Join us at the first Innovation Games Summit on Jan. 24-25, 2013, with pre-Summit workshops on January 22-23. The inaugural event will bring together innovators, leaders and change agents in both the private and public sector to discuss how Collaborative Play is helping organizations large and small exceed their potential.

Register today to make sure you won’t miss:

 

  • Keynotes by Luke Hohmann and Alexander Osterwalder
  • Sessions by business leaders from Cisco, NetApp, John Deere, 8th Light, Every Voice Engaged, Innovation Games, Aneega, and many more!
  • The 3rd Annual Budget Games for the City of San Jose, CA! (Put your facilitation skills to work for good!)
  • The launch of the official Innovation Games Certification program
  • Preview of the Brand New Innovation Games Online Platform.
  • And more!

 


20/20 Vision–with Wooden Blocks!

20/20 Vision–with Wooden Blocks!

The best part of putting together this newsletter is seeing howInnovation Games® are being adapted and put to work around the globe, in every industry imaginable. This month we feature a post froom Portland-based applied anthropologist Amy L. Santee. Amy adapted 20/20 Vision for use with wooden blocks to get feedback on her clients ideal customer experience. 

Not just another boring focus group.

Focus group participants, Amy writes, “really appreciate it when they don’t have to sit […] for two hours in one, long drawn-out conversation.” Instead, Amy includes at least one or two hands-on activities to get people talking, thinking and using their imaginations.

Tactile and unexpected.

“One example of a collaborative, hands-on activity I have used in the past,” Amy continues, “involves something participants don’t usually expect — playing with blocks! This is actually an adaptation of an exercise from a book called Innovation Games: Creating Breakthrough Products Through Collaborative Play by Luke Hohmann.”

Called 20/20 Vision, this game is a way to gain insight into customer priorities, Amy writes as she describes how she used the technique with a current client.

20 20 Vision Blocks
20/20 Vision Blocks

Why Blocks? 

“First, I thought it would be better to involve the participants by having them do the actual “arranging” of the list of attributes, rather than having me doing it for them with index cards.

[Second], why use paper index cards? Why not use something more interesting and tactile that adds to the hands-on, collaborative feel? I couldn’t think of anything that would work better for this very purpose than big sturdy blocks of some sort.”

How did it work?   

Amy writes that the 20/20 Vision games as blocks, “was a useful catalyst for revealing how people define the ideal customer experience. All of the talking, sharing of opinions, debating, and collaborating provided insights unattainable by more traditional market research approaches.”

To read all the project details, including how Amy structured the exercise, and had the blocks made at a local hardware store, check out her post, “Defining the ideal customer experience: an example of a collaborative, hands-on focus group activity for market research“.  For more on 20/20 Vision, check out innovationgames.com.


Objet Direct Puts Product Box Into Play

Objet Direct Puts Product Box Into Play 

The French love Innovation Games®. Case in point? Our newest partner  Objet Direct — our only certified partner in France — which boasts three Innovation Games® Qualified Instructors and Trained Facilitators among its Objet Directemployees. Objet Direct has incorporated Innovation Games into its client work, finding (like many other organizations) that the games often improve and enhance agile techniques.

Earlier this year, Objet Direct began working with Weleda Laboratories, a global pharmaceutical company with a presence in more than 50 countries. Weleda wanted its ecommerce and online presence revised and restructured and tapped Objet Direct for the project. The Objet Direct team would follow agile practices for the Weleda project and started with a “0” sprint to allow Weleda to define and describe the project’s vision document, as well as the product backlog.

Product Box to the Rescue

Objet Direct wanted to gain as complete an understanding of Weleda’s needs as possible. They wanted to use a technique that wouldn’t just uncover apparent needs, but unknown or less obvious requirements. Enter Product Box, along with stickers and markers and glitter glue.Aubrey Conseil Product Boxes

During the initial meeting, held using the workshop format, Weleda’s team built Product Boxes illustrating their requirements concerning the orientation and makeup of their future websites. How did it turn out?

“Bravo Innovation Games,” extols Weleda’s Ecommerce & Digital Marketing Manager Carrie Mass, “for creating such a useful and enjoyable series of games to support active learning! As new adopters of the Agile methodology, the exercises we’ve experienced so far have made a world of difference in learning [to be Agile].  The games employed to learn and introduce the method have been insightful, engaging and effective.”

Objet Direct tells us that using Innovation Games in tandem with Agility is bringing success to not just Weleda, but several other clients, as well. “We want our partnership with Innovation Games to allow other companies in France experience this innovative tool kit for project development, in their native French,” writes Objet Direct’s Cory Casper.

Mais, bien sûr. We couldn’t agree more.

 


INNOVATION GAMES® ANNOUNCES PARTNERSHIP WITH OBJET DIRECT

INNOVATION GAMES® ANNOUNCES PARTNERSHIP WITH OBJET DIRECT

Innovation Games® classes, consulting and services now offered to French companies in native language.

The Innovation Games® Company is pleased to announce its partnership with Objet Direct, a leading IT and business services company in France. Objet Direct is the Innovation Games Company’s first French partner, and will offer Innovation Games® Certification courses and Innovation Games services to its customers in French. Three Innovation Games courses are scheduled for 2013, taught by Objet Direct’s three Innovation Games Qualified® Instructors, Maxime Bonnet (Lyon), Majorie Melenotte (Grenoble) and Laurence Wolff (Paris).

Objet Direct has already begun to see success from this partnership, having integrated Innovation Games into the agile practices used with clients. One recent win is Objet Direct’s work with global pharmaceutical company Weleda Laboratories.

Objet Direct wanted to gain as complete an understanding of Weleda’s needs as possible in the initial project kickoff meeting, using a technique that wouldn’t just uncover apparent needs, but unknown or less obvious requirements. They decided to use the Innovation Game Product Box, and had Weleda’s team built Product Boxes illustrating their requirements concerning the orientation and makeup of their future websites.

“Bravo Innovation Games®,” extols Weleda’s Ecommerce & Digital Marketing Manager Carrie Mass, “for creating such a useful and enjoyable series of games to support active learning! As new adopters of the Agile methodology, the exercises we’ve experienced so far have made a world of difference in learning [to be Agile]. The games employed to learn and introduce the method have been insightful, engaging and effective. ”

“We’re proud of the success Innovation Games has brought to Weleda and other Objet Direct clients,” said Luke Hohmann, founder and CEO of The Innovation Games® Company. “This partnership with Objet Direct will allow companies across France experience the power of Innovation Games in their native language.”

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About The Innovation Games® Company
The Innovation Games® Company is the leading producer of serious games—online and in-person—for business. Innovation Games helps organizations large and small get actionable insights into customer needs and preferences to improve performance, through collaborative play, having worked with such companies as Cisco, Reed Elsevier, Yahoo!, Qualcomm, SAP, Emerson Climate Technologies and more. To learn more about Innovation Games® Online, our online game platform for real-time, distributed collaboration and Knowsy for Sales, our sales enablement game, visit http://innovationgames.com

About Objet Direct
Objet Direct advises and supports IS-IT departments with their tool-based projects for specific business processes, from the design phase to the deployment of applications. The technological and methodological solutions for the industrialization and on-demand outsourcing of projects at Objet Direct are created and formalized as part of the consulting and services offered, specializing in innovative technology: Agile, Web 2.0, smartphone, n-tier scalable architectures, cloud computing, SOA, Model Driven Engineering, integrated software factories… Objet Direct offers are drawn from the experiences of over 400 engineering projects which implement the best practices by formalizing user needs, user friendliness, design, development, automated tests, ongoing integration and the deployment of innovate software.